WHOLESALE ONLINE STORE TERMS AND CONDITIONS


§1

General

  1. The wholesale online platform (hereinafter referred to as the “Store”) conducts wholesale sales via the Internet based on these Regulations (hereinafter referred to as the “Regulations”).
  2. The owner of the Store is CONTENT TRADE MANAGEMENT, conducting business under the European Tax Identification Number (NIP): PL7342564092, phone: +48 12 444 15 22, email address: contact@wonderinterior.eu.
  3. To initiate cooperation, there is no requirement for a contract to be signed between the Owner and the Client. Acceptance of the regulations during the registration process, as well as the activation of the account, is equivalent to entering into a cooperation agreement between the Owner and the Client.
  4. The acceptance of the Regulations by the Client is a prerequisite for concluding a sales agreement.
  5. The prices provided in the Store are net wholesale prices (excluding VAT).
  6. Goods available in the Store are free from physical and legal defects.
  7. The Store is intended for registered wholesale recipients conducting business activities.
  8. The Store does not engage in retail sales.

The Client has the right to terminate the agreement and delete the account from the wholesale store with a one-month notice period by submitting a written notice via email to the address: contact@wonderinterior.eu.

 

                                                                                                                                                                             

                                                                                                                                          §2

                                                                                                                                     Orders

  1. Orders can be placed in the following ways:

a) through the form available on the Store’s website,

b) by email to the address provided on the Store’s website.

  1. The condition for placing an order is registration in the store using the registration form and acceptance of the regulations. After registration, the account will be activated by the store owner, granting the right to place orders. The condition for order fulfillment is providing data by the customer allowing verification of the customer and the recipient of the goods. The store confirms the acceptance of the order by email. The store has the right to refuse to accept the order, limit the payment method, or request a prepayment if the order raises reasonable doubts about the authenticity and reliability of the provided data or the payment method.
  2. The information contained on the Store’s website at the time of placing the order is binding for the parties, especially: the price, characteristics of the goods, its features, and elements included in the set.
  3. The delivery date and method will be individually determined by the Owner after receiving the order, depending on the quantity of ordered products. The customer will be notified of the delivery date in a separate email.
  4. The information on the Store’s website does not constitute an offer within the meaning of the Civil Code. By placing an order, the customer makes an offer to purchase a specific product. The sales contract is concluded when the Customer confirms the Order by contacting the customer service office. Confirmation can also be done by clicking on the confirmation link in the email sent to the Customer by the Store or by responding to the email informing the Customer about the order fulfillment date.

 

                                                                                                                                         §3

                                                                                                                                 Payments

 

  1. The customer can choose from the payment methods specified in the Payment Methods tab at the final stage of placing an order.
  2. Shipping costs are specified in the delivery price list visible at the final stage of placing an order.
  3. The condition for releasing the goods is payment for the goods and shipping (not applicable to customers who pick up the goods in person or use their own transport).
  4. The use of the store is subject to an annual administrative fee of 500 EUR net. The fee is charged to customers whose purchases in the calendar year do not exceed 1000 EUR net. In the event of a fee for the customer, after the end of the calendar year, the store owner will issue a VAT invoice, based on which the customer is obliged to pay the fee. The invoice will be sent electronically to the email address provided during registration. The payment term for the invoice is 7 days from the date of issue. By accepting the regulations, the customer agrees to receive the invoice electronically.
  5. The calendar year term is calculated in such a way that at the time of registration, it is the first 12 months from the date of account activation extended to the end of the year following the first 12-month period. Subsequent periods are calendar years. Example: If registration and account activation occur in January 2024, then the first 12 months are counted until January 2025 and extended until the end of 2025. If registration occurs in December 2024, then the first 12 months are counted until December 2025 and extended until the end of December 2025, the end of the calendar year.

 

                                                                                                                                        §4

                                                                                                                                 Shipment

  1. The ordered goods are dispatched by the Store through shipping companies or made available for pick-up by the customer using the Store’s own transport or at the company’s headquarters.

                                                                                                                                        §5

                                                                                                                                   Claims

  1. The basis for accepting a complaint is the customer’s presentation of proof of purchase of the goods (VAT invoice).

  2. In the event of non-compliance of the goods with the contract, the customer should return the complained goods to the Store along with a description of the non-compliance.

  3. The Store responds to the customer’s complaint within 14 working days from the moment of returning the goods along with a description of the non-compliance. If verifying the non-compliance requires obtaining the opinion of an expert or the manufacturer’s representative, the deadline for the Store’s response is extended by the time it takes to obtain such an opinion.

  4. When fulfilling a justified complaint involves sending the customer a new product or correcting the non-compliance, the delivery costs are covered by the Store.

  5. Individual computer and monitor settings that result in incorrect or distorted display of information about the goods (e.g., colors) cannot be the basis for a complaint.

 

                                                                                                                                                                                  

                                                                                                                                          §6

                                                                                                                            Privacy Policy

 

  1. By placing an order, the customer consents to the processing of their personal data solely for the purpose of order fulfillment.

  2. The customer may also provide separate consent to receive advertising and promotional materials from the store, including newsletters.

  3. The customer has the right to access their data, request corrections, and request deletion.

Provisions related to the General Data Protection Regulation (GDPR):

With the implementation of the European General Data Protection Regulation (GDPR), aimed at harmonizing the principles of personal data processing within the European Union (EU), we provide the following information regarding the processing of your personal data. As the data controller, we are responsible for their use in accordance with the agreement and applicable regulations.

For what purpose and on what basis do we process your personal data?

We use your personal data, obtained when placing an order or during the duration of a sales agreement, for the following purposes:

  1. Placing an order and fulfilling its execution, including handling complaints and settling accounts during the agreement or until its termination (legal basis: Article 6(1)(b) GDPR);
  2. Fulfilling legal obligations imposed on us by universally applicable legal provisions, including laws on the protection of persons and property, tax regulations, and accounting regulations concerning, among other things, issuing and storing VAT invoices and other accounting documents (legal basis: Article 6(1)(c) GDPR);
  3. Direct marketing of our products or services during the agreement (legal basis: Article 6(1)(f) GDPR – i.e., the legitimate interest of the data controller);
  4. Creating internal summaries, analyses, and statistics based on placed orders (legal basis: Article 6(1)(f) GDPR – i.e., the legitimate interest of the data controller);
  5. Establishing, defending, and pursuing claims arising from the regulations within the statute of limitations (legal basis: Article 6(1)(f) GDPR – i.e., the legitimate interest of the data controller);
  6. Verifying the creditworthiness of the buyer when concluding a sales agreement, extending, or expanding the scope of such an agreement (legal basis: Article 6(1)(b) GDPR). This also applies to data obtained from other sources if you enter into another agreement with us. If you have given your consent to the processing of your personal data, the declaration of consent specifies the purpose for which we will process this data. In the above-mentioned purposes, except for the fulfillment of legal obligations, we may carry out profiling, i.e., automated analysis of your data and making predictions about preferences or future behaviors.

To whom do we transfer your data?

We transfer your data to entities processing your data on our behalf and based on agreements concluded with us:

  1. IT companies servicing our IT systems or providing us with IT tools;
  2. Entities providing services necessary to execute agreements concluded with you, e.g., in the case of shipping goods or correspondence;
  3. Intermediaries in the sale of our services and products or in organizing marketing activities;
  4. Entities providing accounting, complaint handling, invoicing, settlement of agreements, quality of service research, debt collection, analytical, audit, advisory, and legal or tax services on our behalf. We also transfer your data to other data controllers:
  5. Entities providing postal or courier services in connection with sending correspondence;
  6. Entities providing payment services (e.g., banks) in connection with payments;
  7. Entities acquiring receivables from us in connection with the sale of debts;
  8. Entities providing accounting, legal, and tax services on our behalf in areas where they act as data controllers. Will your data be transferred outside the European Economic Area (EEA)? Currently, we do not transfer your data outside the EEA, which includes EU member states, Norway, Iceland, and Liechtenstein.

What rights do you have regarding the processing of personal data?

You can submit to us:

  1. A request for:
  • correction of incorrect data;
  • deletion of data processed unlawfully;
  • restriction of processing by suspending operations on the data for a specified period or not deleting data (the application should indicate the appropriate way to limit processing);
  • access to data, including providing information about processed data or a copy of the data;
  • data portability (if the conditions set out in Article 20(1) GDPR are met);
  1. Objection to the processing of your personal data (including profiling):
  • if the basis for processing is direct marketing of our services or products – then we are obliged to cease processing data for this purpose;
  • if the basis for processing is our legitimate interest or public interest – then we are obliged to cease processing data for these purposes, unless we demonstrate (a) the existence of grounds for establishing, asserting, or defending claims or (b) important legitimate grounds for processing data that override your interests, rights, and freedoms. If we process your data solely based on your consent, such consent can be withdrawn at any time. The withdrawal of consent does not affect the lawfulness of processing carried out based on this consent before its withdrawal.

Complaints

If you believe that we process your personal data in violation of legal regulations, you have the right to file a complaint with the supervisory authority responsible for personal data protection.

 

                                                                                                                                         §7

                                                                                                                         Intellectual property

The use of any materials published on the Store’s website (including photos and product descriptions) is prohibited without the written consent of the Store.

                                                                                                                                       §8

                                                                                             Entry into force and changes to the Regulations.

  1. The regulations come into effect on the day of publication on the Store’s website.

  2. The Store reserves the right to make changes to the Regulations, which come into effect on the day of their publication on the Store’s website. For contracts concluded before the change of the Regulations, the version of the Regulations in force on the date of placing the Order by the Customer shall apply.

  3. By accepting the regulations during registration, the Customer declares that they have read and understood the regulations and all the information contained therein, and that they consent to the application of all cooperation rules contained in the regulations.